• A deposit (as per quote) will secure the booking.    

  • All orders must be confirmed 48 hours before collection / delivery date.  

  • A 10% cancellation fee will be charged on all cancellations.

  • Cancellations on the day of hiring will forfeit the total deposit.

  • No cancellations for goods sub-hired.

  • Goods and quantities must be checked by yourself and discrepancies must be reported before leaving the premises.

  • On return all items will be checked in your presence and shortages or damages of what so ever nature will be charged for and no substitutions are allowed.

  • When the customer is not present on collecting or the returning of goods, the client must accept the count of the owner.

  • Linen can be returned dirty, but dry.

  • All other items must be cleaned and washed or else a 20% cleaning fee will be charged minimum of R150-00.

  • No goods will be released without proper original identification and proof of address.  Photo's will be taken on collection.

  • Payment in cash or EFT - sorry no cheques.

  • A copy of ID / drivers license to be submitted with final settlement.

  • Account to be settled in full before any items will be released.

  • Prices subject to availability and can change without notice.

  • Any deliveries or collections done by us must be arranged the day before.